Privacy Policy

1. Introduction

Welcome to Rangoli Tours and Travels, Kanyakumari. We respect your privacy and are committed to protecting the personal information you share with us when using our website, contacting us, or booking our travel and tourism services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you enquire about or use our tour packages, sightseeing services, cab facilities, transportation, and other travel-related services in Kanyakumari and surrounding destinations.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you contact us or make a booking:

• Personal Information: Name, phone number, email address, and contact details.

• Booking Information: Travel dates, pickup and drop-off locations, destinations, number of passengers, tour package preferences, and other booking-related details.

• Travel Information: Information necessary to arrange transportation, sightseeing tours, accommodation, or other requested travel services.

• Payment Information: Payment status, transaction references, and billing details where applicable.

• Technical Information: IP address, browser type, device information, and website usage data, where collected through website analytics or server logs.

We collect only the information reasonably necessary to provide our services, respond to enquiries, and manage bookings.

3. How We Use Your Information

Rangoli Tours and Travels may use your personal information to:

• Respond to enquiries and provide travel-related information.

• Confirm and manage tour bookings and cab reservations.

• Arrange sightseeing trips, transportation, and other requested services.

• Communicate booking confirmations, pickup details, schedule changes, and service updates.

• Process payments and maintain billing and transaction records.

• Improve our website, customer service, and travel offerings.

• Send promotional messages or offers where permitted by applicable law and, where required, with your consent.

• Comply with applicable legal, tax, accounting, and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information when necessary with:

• Drivers, guides, hotels, transport providers, and other service partners involved in fulfilling your booking.

• Payment service providers for processing transactions.

• Website hosting, technical support, and analytics providers where applicable.

• Government authorities, law enforcement agencies, or other parties when required by law or valid legal process.

We share only the information reasonably necessary for the relevant purpose and expect service providers to handle information appropriately.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and support website performance.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

If third-party analytics, advertising, or social media tools are used on our website, their collection and processing of information may also be governed by their respective privacy policies.

6. WhatsApp, Phone, and Email Communication

We may communicate with you by phone, email, WhatsApp, or other contact methods you provide to respond to enquiries, coordinate bookings, share travel details, and provide customer support.

If you contact us through WhatsApp or another third-party communication platform, your use of that platform is also subject to the applicable provider’s terms and privacy policy.

You may request to stop receiving promotional communications at any time.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website or other communication channels.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil bookings, provide services, maintain business records, resolve disputes, and comply with applicable legal and regulatory obligations.

When information is no longer required, we take reasonable steps to delete it or securely dispose of it, subject to applicable retention requirements.

9. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of personal information that is no longer required or that we are legally permitted to delete.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Raise questions or complaints regarding the handling of your personal information.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

Our website and booking services are intended to be used by adults making travel arrangements. We do not knowingly collect children’s personal information directly through our website without an appropriate lawful basis and, where required, the involvement or consent of a parent or legal guardian.

Where information about children is necessary for a family or group booking, it should be provided by an authorised adult and limited to what is necessary for the requested service.

11. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, maps, social media pages, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

12. Changes to This Privacy Policy

Rangoli Tours and Travels reserves the right to update this Privacy Policy from time to time to reflect changes in our services, website features, business practices, or applicable legal requirements.

Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Rangoli Tours and Travels
Location: Kanyakumari, Tamil Nadu, India
Phone: [Insert Your Contact Number]
Email: [Insert Your Business Email Address]
Website: [Insert Your Website URL]

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.

Rangoli Tours and Travels, Kanyakumari
Your Travel Partner for Exploring Kanyakumari and Beyond.